General Manager

• Oversee daily landscape, snow and ice, and facility service operations.
  
  
• Manage schedules, staffing, equipment needs, and subcontractor assignments.
  
  
• Recruit, qualify, negotiate with, and manage subcontractor partners.
  
  
• Conduct property inspections and hold crews and subcontractors accountable for quality, safety, and contract requirements.
  
  
• Resolve service issues promptly and communicate clearly with clients.
  
  
• Coordinate snowstorm preparation, dispatch, service tracking, and post-storm follow-up.
  
  

• Identify and pursue new commercial maintenance and service opportunities.
  
  
• Build relationships with property managers, community associations, building owners, and facility managers.
  
  
• Complete site visits, develop scopes of work, and prepare accurate estimates and proposals.
  
  
• Follow up on proposals, negotiate contracts within approved guidelines, and close profitable business.
  
  
• Retain existing clients, secure renewals, and identify enhancement and additional service opportunities.
  
  
• Represent Procare at networking events, association meetings, and client appointments.
  
  

• Monitor job costs, labor, materials, subcontractor expenses, and gross margins.
  
  
• Price work to meet company profitability goals.
  
  
• Maintain accurate client records, proposals, schedules, and sales activity in the company’s CRM.
  
  
• Coordinate with office staff to support timely billing, documentation, and collections.
  
  
• Report regularly to the owner on sales, operations, customer concerns, and financial performance.
  
  
• Improve processes that help the company grow efficiently.
  
  

• Experience managing commercial landscaping, snow removal, facility services, property services, or a related business.
  
  
• Proven ability to win new business and maintain long-term client relationships.
  
  
• Experience supervising employees and managing subcontractors.
  
  
• Strong estimating, budgeting, scheduling, and problem-solving skills.
  
  
• Ability to read contracts, develop service scopes, and evaluate job profitability.
  
  
• Comfortable using CRM software, email, spreadsheets, and mobile field applications; Jobber experience is a plus.
  
  
• Strong communication skills, professional presentation, and a high level of accountability.
  
  
• Valid driver’s license and ability to travel to client properties throughout the service area.
  
  
• Availability for early mornings, occasional evenings or weekends, and extended hours during snow and ice events.
  
  

• Base salary plus commission.
  
  
• Salary based on experience and qualifications.
  
  
• Commission tied to profitable sales, with eligibility, payment timing, and terms outlined in a written compensation plan.
  
  
• Opportunity for increased earnings and responsibility as the company grows.
  
  

• Profitable new commercial contracts and strong client retention.
  
  
• Reliable service delivery and consistently maintained properties.
  
  
• Accountable employees and dependable subcontractor partners.
  
  
• Accurate estimates, controlled costs, and healthy job margins.
  
  
• Clear communication with clients, staff, and ownership.